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The True Experience of "Red Carpet" Customer Service

Red Apple Air • Apr 24, 2019

As a business owner of a service company, customer service is high on the list of must-haves in order to be a premium heating and air conditioning company serving rancho palos verdes, Torrance, Manhattan Beach, and surrounding cities. 


Choosing a HVAC company to install or repair your furnace or AC condenser can be a challenge for most homeowners which unfortunately turns into a nightmare.

 

The good news is that you can use this article to help you determine what HVAC company is best for you and your home,

 

Not all apples are the same. 

 

According to a study by McKinsey, “70% of the buying experiences are based on how the customer feels they are being treated.” 

 

"Customers expect businesses to respond to their emails within an hour."

Toister Performance Solutions

 

"The #1 reason people dislike calling companies: not being able to speak to a real person right away." -Newvoicemedia.com

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